Platform Business Plan

Platform Business Plan

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SmartChat provides a messaging CRM (Customer Relationship Management) platform that fits the needs of all kinds of business. The CRM platform features: 

  • All your messaging apps (Facebook, WhatsApp, Twitter, Skype, LINE, etc.) organized in one place. Mange your clients from various messaging channels at the All-in-One platform.
  • AI-powered smart replies in 15+ languages that cover the majority of the world. The smart reply bot helps you answer FAQs and facilitates your customer service. 
  • Away messages automatically reply to the customer when you are offline. Inquirer's contact information will automatically enroll in the contact book. You will never miss any potential customers. 
  • Cloud storage and access to your client contacts, chat history and files, keeping everything on track.
  • Management of client contacts with self-defined tags, assigning contacts to the targeted operator and improving team-work efficiency.
  • Free live chat plugin for your website such as Shopify, Wix, WordPress, Godaddy, Squarespace or your own web design.
  • Broadcasts and self-defined surveys accurately deliver information to the right audience.
  • Integrations with Dialogflow, Chatbase and Zapier, connecting to your own virtual agents and web applications.

Business Plan features:

  • Unlimited team members
  • Unlimited messages
  • Connecting to all messaging channels
  • Up to 3,000 contacts storage