Install on GoDaddy

Adding a web chat widget on your GoDaddy website is a quick and easy process. It does not require any coding skills or technical knowledge.

Set up for Installation

In order to install a web chat widget on GoDaddy, you will need the following:

  • Access to your website's GoDaddy Dashboard
  • A code snippet for your web chat widget

If you don't have a code snippet already, you will generate one when creating a Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.

If you have the channels already connected on the SmartChat Platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue "Edit" button to find the generated script.

Install on GoDaddy

Step 1. Login to GoDaddy

Step 2. Navigate to the Website Builder


Step 4: Open Site Settings

In Site Settings, find the tab for Site-wide Code. There are two sections in Site-wide Code.

  • Code to put between <HEAD> tags (all pages)
  • Code to put before closing </BODY> tag (all pages)

Step 5: Add the Live Chat Script

Copy your plugin script from SmartChat and paste it below the "Code to put before closing </BODY> tag (all pages)" section.

Once you have pasted the script, click on the blue "Save" button on the bottom of the page. Sometimes, you need to wait for a few minutes for the change to become effective. 


Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the Platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.