Install on Squarespace

Installing a web chat widget on your Squarespace website.

Adding a web chat widget on your Squarespace website is a quick and easy process. It does not require any coding skills or technical knowledge.

Setting Up for Installation

In order to install a web chat widget on Squarespace, you will need the following:

If you don't have a code snippet already, you will generate one when creating a Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.

If you have the channels already connected on the Platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue "Edit" button to find the generated script.

Installing on Squarespace

Step 1: Log in to Squarespace

Log in to your Squarespace account. Under the "Websites" tab, select the website in which you want to add the plugin.

Step 2: Open settings

From the left navigation panel, select "Settings".

Step 3: Open Advanced Settings

From there, navigate to the "Website" section and click on "Advanced".

Step 4: Open the Code Injection Console

From the advanced settings menu, select "Code Injection".

Step 5: Paste the Script

Copy your plugin script from SmartChat and paste the script into the "Footer" section.

Once you have pasted the code, press "Save" on the top left.

Done!

Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the Platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.