Install on Wix

Adding a web chat widget on your Wix website is a quick and easy process. It does not require any coding skills or technical knowledge.

Setting Up for Installation

In order to install a web chat widget on Wix, you will need the following:

  • Access to your Wix account
  • A code snippet for your web chat widget

If you don't have a code snippet already, you will generate one when creating a SmartChat Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.

If you have the channels already connected on the Platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue "Edit" button to find the generated script.

Installing on Wix

Step 1: Log in to Wix

Log in to your Wix account and click on the "My Sites" on the top navigation bar.

Step 2: Select the Site

Find your site that you want to install the widget into and click on its "Edit Site" button.

Step 3: Open HTML iframe

After clicking on edit site. Go to the left side panel and click on the Add Button with the plus icon. From the "More" submenu, select the "HTML iframe" option under the Embeds section.

Step 4: Paste the script

Copy your plugin script from SmartChat. Press the "Enter Code" button and paste the script into the popup box.

Once you have done so, press the blue "Apply" button.


Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the SmartChat Platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.