Install on WordPress

Adding a web chat widget on your WordPress website is a quick and easy process. It does not require any coding skills or technical knowledge.

Set up for Installation

In order to install a web chat widget on WordPress, you will need the following:

  • Access to your website's WordPress Dashboard
  • A code snippet for your web chat widget

If you don't have a code snippet already, you will generate one when creating a Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.

If you have the channels already connected on the SmartChat Platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue "Edit" button to find the generated script.

Install on WordPress

Step 1. Login to WordPress

Step 2. Navigate to the Plugin Page

From the left navigation panel, click on "Plugins". On the Plugins Page, press the blue "Add New" button on the top of the page.

Step 3. Add New Plugin 

Using the search bar, search for the "Insert Header and Footers" plugin. You will see many options on the search result page that you can use, but we will be using the "Insert Header and Footers" plugin by WPBeginner for this tutorial. Press the "Install Now" button and make sure you "Activate" the plugin to make use of it.

Step 4: Open Headers and Footer Console

From the left navigation menu, click on "Settings" and select the "Insert Headers and Footers" plugin from the settings submenu.

Step 5: Add the Live Chat Script

Copy your plugin script from SmartChat and paste it into the "Script in Footer" section of the Header and Footer console page.

Once you have pasted the script, click on the blue "Save" button on the bottom of the page.

Done!

Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the Platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.