SmartChat provides a messaging CRM (Customer Relationship Management) platform that fits the needs of all kinds of business. The CRM platform features:
- All your messaging apps (Facebook, WhatsApp, Twitter, Skype, LINE, etc.) organized in one place. Mange your clients from various messaging channels at the All-in-One platform.
- AI-powered smart replies in 15+ languages that cover the majority of the world. The smart reply bot helps you answer FAQs and facilitates your customer service.
- Away messages automatically reply to the customer when you are offline. Inquirer's contact information will automatically enroll in the contact book. You will never miss any potential customers.
- Cloud storage and access to your client contacts, chat history and files, keeping everything on track.
- Management of client contacts with self-defined tags, assigning contacts to the targeted operator and improving team-work efficiency.
- Free live chat plugin for your website such as Shopify, Wix, WordPress, Godaddy, Squarespace or your own web design.
- Broadcasts and self-defined surveys accurately deliver information to the right audience.
- Integrations with Dialogflow, Chatbase and Zapier, connecting to your own virtual agents and web applications.
Starter Plan features:
- 5 team members
- Unlimited messages
- Connecting to all messaging channels
- Up to 500 contacts storage